Consumer Retention and Win Backs for Subscription Models
In this session, we’ll discuss how to improve your customer retention as well as creative ways to win back customers that have canceled their subscription with your brand. You’ll discover data on the value of each of these customers and how reducing churn can improve the life time value of the customer.
After this session, you’ll be able to:
- Implement email win back campaign strategies, cancel flow tactics
- Increase LTV of your subscriber
- Save the customer before they cancel
- Build surveys that can reduce customer churn